Privacy Policy

Effective Date: 17-10-2024

At VJ, accessible from https://www.vevinia.com/, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

1. Information

We Collect To process your orders and facilitate your experience on our website, we collect the following personal information:

Name and Address: Required for shipping and invoicing purposes.
Telephone Number: Used for order confirmation and customer service inquiries.
Billing Address: Necessary for processing payments.
Email Address: Used for order confirmation, shipping notifications, and customer correspondence.
Payment Details: Information related to payment transactions (handled securely and in compliance with applicable payment regulations, do not store sensitive payment information).

2. How We Use Your Information

We may use your personal information for the following purposes:

To process and fulfill your orders.
To communicate with you regarding your orders and inquiries.
To provide customer support.
To improve our website and services.
To send promotional materials and offers, with your consent.

3. Registration Process

During the registration process on our website, we will collect your:

Name and Address
Email Address

This information is necessary to create an account and allows us to manage your orders effectively. You can update your registration details at any time by accessing your account settings.

4. Legal Basis for Processing Personal Data

We process personal data based on the following legal grounds:

Performance of a Contract: When you place an order, we process your data to fulfill our contractual obligations.
Consent: We may send you marketing communications when you have provided consent.
Legal Obligation: We process personal data to comply with applicable laws and regulations.

5. Data Retention

We will retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

6. Data Security

We take the security of your personal information seriously. We have implemented appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

The right to access your personal data.
The right to rectify any inaccuracies.
The right to request the deletion of your personal data.
The right to restrict processing under certain circumstances.
The right to data portability.
The right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes by posting a notice on our website and updating the effective date at the top of this policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@vevinia.com